Terms of service

1. Introduction

Welcome to SROTH. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using our services, you agree to be bound by these terms.

2. Eligibility

To make a purchase from SROTH, you must be at least 16 years of age or have the consent of a parent or legal guardian.

3. Product Information

We aim to provide accurate descriptions, images, and sizing information for all products. However:

  • Colours may slightly vary due to screen display differences and printing processes.

  • All products are made-to-order and produced upon purchase, so minor variations may occur.

4. Order Processing & Fulfilment

  • Orders are processed within 2–4 business days.

  • All items are printed and fulfilled via third-party partners.

  • Once shipped, you’ll receive tracking details via email or SMS.

5. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive of applicable taxes, unless stated otherwise.

  • We accept major credit/debit cards, UPI, and other secure payment methods at checkout.

  • SROTH reserves the right to update prices or discontinue products at any time without prior notice.

6. Shipping & Delivery

  • Shipping timelines vary by location. Refer to our Shipping Policy for full details.

  • SROTH is not responsible for delays caused by logistics partners, weather, or external disruptions.

  • Incorrect shipping details may result in non-delivery or return-to-origin (RTO) shipments.

7. Returns & Exchanges

Please refer to our Return & Exchange Policy for full details. Key points:

  • Exchanges are offered for size issues (no refunds).

  • Damaged or defective products must be reported within the specified window with proper documentation.

8. Cancellations

  • Orders cannot be cancelled once they’ve been processed or gone into production.

  • Please review your cart and order details before checkout.

9. Intellectual Property

  • All content on this site; including logos, images, designs, and text  is the property of SROTH and may not be used or reproduced without our permission.

10. Privacy

We take your privacy seriously. Refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. User Conduct

You agree not to:

  • Use our website for any unlawful purpose.

  • Attempt to hack, disrupt, or interfere with the functionality of the site.

  • Impersonate others or provide false information.

12. Limitation of Liability

SROTH is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes your acceptance of those changes.